Some brands reward you with a bonus when you hit a goal in their offer, like reaching a sales milestone or posting great content. You can see every reward a brand offers, track your progress, and claim what you've earned from the Rewards tab of the offer's dashboard in the Aspire Creator Portal.
This article walks you through where to find your rewards and how to claim each one.
Before you start
Log in to the Aspire Creator Portal. You need to be logged in to open an offer's dashboard, even from a link the brand emails you.
Make sure you're part of an active offer. Rewards live inside an offer, so you'll only see them for brands that have added you to an offer with rewards turned on.
Connect your social accounts if the brand offers content performance rewards. Aspire uses your connected Instagram, TikTok, or YouTube account to find the posts that count.
How to find and claim your rewards
Step 1: Open the offer's dashboard
You can get there three ways:
From Offers: click Offers in the navigation bar, choose the brand (or Group by Offer), then click View Dashboard on the offer.
From My Offers: go to Campaigns, select the brand, click My Offers, then click View Dashboard.
From a campaign task: go to Campaigns, select the brand and campaign, then click View Sales Link, View Promo Code, or View Sales Link & Promo Code.
Step 2: Go to the Rewards tab
Click the Rewards tab. You'll see each reward the brand offers. Click a reward to see its requirements and how close you are to earning it.
Step 3: Claim your reward
What happens next depends on the reward type:
Cash reward: nothing to do. The amount is added to your commission. You'll see it under the Payments tab once the brand processes it.
Discount code: open the reward to view your code. Copy it and use it at the brand's checkout.
Free product the brand picked: nothing to do. The brand ships the products to you.
Free product you choose:
Open the reward and browse the brand's catalog.
Add the products you want to your cart.
Confirm your shipping details and submit your order request.
The brand reviews and approves your request, then ships your products.
Tip: Claim free product rewards as soon as you unlock them. If the reward's active dates end before you pick your products, you may no longer be able to make a selection.
Frequently Asked Questions
I don't see a Rewards tab
The brand might not have added rewards to this offer.
I met the requirement, but my reward hasn't unlocked
The brand may need to approve it first. For content rewards, check that your post tagged the brand's account, used any required hashtags, and was posted from a connected account. Posts can also take a few days to be counted.
My offer expired. Can I still claim my reward?
Rewards you already earned stay on your dashboard. Discount codes stay valid unless the brand sets their own expiry date. For free products you choose, try to submit your order before the reward's active dates end. If you missed the window, contact the brand.
I can't select products from the catalog
Make sure you're logged in and have opened the reward from your offer dashboard. If you still can't make a selection, contact Aspire support.
Where is my cash reward?
Cash rewards are added to your commission. Check the Payments tab of your offer dashboard for pending and paid amounts.
Need more help?
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