All payments on Aspire are sent directly to the member's PayPal account, and we never take a fee or commission. Watch the video below or keep reading to learn how to send collaboration payments to your members within a project.

If you're looking to pay out commissions, please see this article instead.

📌 Important: You must add a credit card or have sufficient funds in your account balance to make payments. Please see this article for information on how to add a payment method.

Go to your project and click into the Payment stage. Click "Send Payment" next to the member's name.

Select the member you want to send payment to, then click on Send Payment again.

Click New Payment.

Enter the payment amount in USD, then click Next.
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Review the payment details and click Send Payment.

If the member does not have a PayPal email address on file, Aspire will send the creator an email with the subject line: "[Action Required] Claim your payment from {brand}".

Once the member submits their PayPal address, their payment status will transition from “Pending Info” to “Processing”. However, please be aware that this transition may not occur immediately; it could take up to 24 hours. The payment will remain in the “Processing” status for the duration specified in the payment terms outlined in the Briefs. After the payment has been successfully dispatched, the status will be updated to “Paid”.

If the member has not provided a PayPal address, they will periodically receive an email from Aspire asking them to claim their payment every 2 weeks from when the payment was sent. While this is happening, the payment will be in "Pending Info" status.

If you need to send an additional payment to a member outside of your project workflow, you can go to the member's profile directly and click "Member Actions" then, click the brown Payment icon on the right-hand side. Then, follow the same step as above to send a new payment.

If you're looking to to pay out commissions, please see this article instead.