Before you begin, make sure that your email address for creator communication has been linked to your brand account. For Gmail help, click here. For Outlook help, click here.
You can send messages to your members one by one or in bulk. Here's how:
How to send a message to one member
Option 1: Send from the Member Profile
Go to Contacts Hub and search for the creator
Click into the Member to open their profile. You will then click Compose Email under Member Actions, or navigate to the Inbox tab, and select the compose button
Option 2: From the Aspire Inbox tab:
One other area you can compose a message is by going directly into your Inbox Application and clicking the "Compose" button on the left-hand-side:
How to send a message to multiple members:
To send a message to multiple people at once, go to the Contacts Hub, select who you want to message, and then click Actions, then Send Email.
Important note: By default, you should select Send as X Emails to send separate emails to each of your selected Members.
If you select Send as 1 Email, it will send one email with all recipients included and visible in a single thread.
🚀 Pro Tip: You can Add Filters to sort your Contact Hub.
For example, you want to filter creators within a specific country. You will want to Click "Add Filters" >"Country" > "Is" > Type in the country > click Add.
How to personalize a bulk message:
You can personalize the message by clicking on the magic wand icon at the bottom, then select the variable(s) you want to include.
