Follow the steps below to add a single contact to your Aspire workspace.
From your Aspire dashboard, click Contacts in the left navigation.
Click Add Contact in the upper-right corner.
Enter the contact's information. While only First Name is required, we recommend adding an email address and any other information you have.
Click Add Contact to create the contact.
Once saved, you can find the contact in your Contact Hub by searching for their name, handle or email address.
Troubleshooting
I received an error saying "Member with email [email address] already exists."
This error means a contact with that email address already exists somewhere in your Aspire workspace. Before creating a new contact, search your workspace to locate the existing profile.
Search the Contact Hub
Search the Contact Hub
Go to Contacts in the left navigation.
Search for the contact using their email address.
If the profile appears, you can:
Update the existing profile with the correct information, or
Delete the existing contact and create a new profile, if appropriate.
The email address doesn't appear in the Contact Hub
The email address doesn't appear in the Contact Hub
If you can't find the contact in the Contact Hub, the profile may exist elsewhere in Aspire. Try searching for the email address in the following locations:
Global Search: Press Cmd + K on your keyboard or click the search icon in the bottom-left corner of Aspire.
Recruit > Mentions
Customers
If you find the contact:
Add the contact to a Group or Project so they appear in your Contact Hub, if applicable.
Open their profile and update the necessary information.
Need Help?
If you have questions or need further assistance, contact us at [email protected]. We'd be happy to help!