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How to add a single new member

Adding a Single Member in the Members List

Ana Lopez avatar
Written by Ana Lopez
Updated over 2 weeks ago

Follow the steps below to add a single member to your Aspire workspace.

Step 1: Go to the Members List

  • From your Aspire dashboard, navigate to the Members section on the left-hand side.

  • This is where you can view, manage, and add creators or members.

Step 2: Click the “Add Member” Icon

  • In the top right corner of the Members page, click the “Add Member” icon.

Step 3: Enter Member Details

  • Fill in the required information:

    • First Name

    • Last Name

    • Email Address (required – this is used to communicate with creators on the platform)

Step 4: Add Social Platforms

  • Enter any relevant social media handles or accounts for the creator (e.g., Instagram, TikTok, YouTube)..

Step 6: Save the Member

  • Click Save to complete the process.

  • Once saved, you can refresh the page and search for the member by name or email.


Troubleshooting

If you see an error that says Member with email [ ] already exists”, this means the creator is already in your database. You can follow the troubleshooting steps below.

Search from your Members list

  • Go to your Members tab and search for the email address

  • If the profile appears, you can either;

    • Update the existing profile with the correct details, or:

    • Delete the existing member profile, and continue with creating a new one

If the email is not in your Members list

  • Search for the email in the following:

    • Do a cmd+k command on your keyboard or click the magnifying icon at the bottom left of Aspire

    • Recruit > @Mentions

    • The Customers tab

  • Once you locate the profile:

    • Add the profile to a group or project so it appears in your members list

    • Update the profile with the necessary information


Need Help?

If you have questions or need further assistance, feel free to contact us at [email protected]

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