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Why can’t I see the Invite email under the templates section in Compose?
Why can’t I see the Invite email under the templates section in Compose?

This article explains why your Invite template is not shown under the templates when composing an email.

Simma Baghbanbashi avatar
Written by Simma Baghbanbashi
Updated over a year ago

You may have encountered the two types of email templates used when you start your project and collaboration with creators.

1. Invite templates: This template is automatically created by our system whenever a new application page is saved and published. This is the email that will be sent when you invite members from Creator Search or your Members list.

2. Custom templates: These templates are created by users and can be used anywhere you click Compose.

The reason why we hide the invite template when clicking Compose is that at the time an email is sent, the project a user is referring to is not determined, which will break the variable substitution (i.e. application page URL). We do so to ensure that your invite template will always have the valid landing page URL and creators will be able to apply to your project.

If you have any questions, please reach out to [email protected].

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