You may be wondering how your members' content gets pulled into the Content library. There are a few ways for content and social posts to appear in the Content tab under Reporting: through Briefs, mention listening, or by manually assigning the posts to a group or project.
How Content is Submitted Through Briefs
Members will be prompted to submit their content through their briefs according to the due dates you set. Once they submit content and set their post live, it will automatically show up in your Content library. You can ask your members to follow the steps below:
Go to the brief sent via email.
Click on Upload Content at the top (next to View Brief).
Click the Submit button under the content requirement.
Enter the Link to live content.
Click Submit Content.
📌 Important Notes:
If you're requiring content approval, members' content submitted for review will not appear in your Content library until it has been approved.
Once the content has been approved, it will show up under the member's name.
Once their post has been set live, the post will show up under the member's social handle.
Mention Listening
We will automatically assign mention listening content from a member to a project if that member happens to be in a single project. This also applies to groups. This helps improve the organization and tracking of your content.
How to Assign Posts Manually
If you're not sending Briefs or a member belongs to multiple projects, you can manually assign their posts to a project or group instead. To do this with a specific member, go to their member profile, click "Member Actions" at the upper right part of the screen, select "Social Post" then click Unassigned Posts. Next, click on the thumbnail and assign the post to a project.
You can also click "Add New Post" to manually enter the link to any social post.
To manually assign posts in bulk, go to Reporting > Social Analytics, then click Assign Posts and change "you" to "all" on the right-hand side. From there, select the posts and assign them to a project. Then the content will appear in your Content library.
You can also watch a video tutorial on how to assign posts HERE.
If you have any questions, feel free to reach out to [email protected].