Brands

Instagram Video Update - January 2022

Written by Heather Clark
Updated over a week ago

Engineering Process

How our Engineering Team works on tickets

Written by Patty Finan
Updated over a week ago

Update on Instagram Reels

We're excited to announce that we now support Instagram Reels!

Written by Patty Finan
Updated over a week ago

Analyze 2.0 Data Dictionary

Discover all of the data available on the Analyze tab of Aspire Create

Written by Patty Finan
Updated over a week ago

Analyze 2.0 - Video Walkthrough

Walk through Aspire's New Analyze 2.0 Feature with one of our customer support representatives, Margaux Guevarra

Written by Patty Finan
Updated over a week ago

Analyze 2.0 User Guide

A guide to Aspire's New Analyze 2.0 Page

Written by Patty Finan
Updated over a week ago

Analyze 2.0 FAQ

Frequently Asked Questions on Analyze 2.0

Written by Patty Finan
Updated over a week ago

Where do I check my account's remaining balance?

Written by Shuhan Bao
Updated over a week ago

How do I switch between different brands?

Written by Patty Finan
Updated over a week ago

How do I change my email notifications?

email, notifications, preferences, reminders, newsletters, new proposal

Written by Shuhan Bao
Updated over a week ago

How do I change my Aspire Password?

Written by Shuhan Bao
Updated over a week ago

TikTok Campaigns—Best Practices

Written by Patty Finan
Updated over a week ago

How to create and edit your campaign

Written by Patty Finan
Updated over a week ago

A “How To” Guide for Content Guidelines:

Written by Shuhan Bao
Updated over a week ago

What is a mention video and a dedicated video

Written by Shuhan Bao
Updated over a week ago

How to put your campaign in the creator marketplace or make your campaign private?

Publishing and unpublishing campaigns

Written by Simma Baghbanbashi
Updated over a week ago

Submitting a Campaign for Review

Written by Patty Finan
Updated over a week ago

What should I add under Collaboration Terms?

Written by Shuhan Bao
Updated over a week ago

Social Profile Refresh FAQ

A refresh of creator social profiles in the Connect tab so that you now get more data, a better experience, and more efficient searching.

Written by Patty Finan
Updated over a week ago

How do I invite creators to my campaign

Written by Shuhan Bao
Updated over a week ago

I'm Having Trouble Inviting A Creator to My Campaign

Why can’t I invite this creator?

Written by Simma Baghbanbashi
Updated over a week ago

Instagram Insights FAQ (Brands)

Guide for Instagram Insights and how it impacts or sometimes blocks your collab

Written by Shuhan Bao
Updated over a week ago

What's the fastest way to invite creators to my campaign?

Written by Patty Finan
Updated over a week ago

How do I search for the creators that best fit my campaign style?

Written by Patty Finan
Updated over a week ago

My creator posted on their social channel but the post isn't in Aspire

Why content isn't in your analyze tab or marked as complete after an influencer has posted.

Written by Patty Finan
Updated over a week ago

Direct Offers 101

Everything you want to know about Direct Offers

Written by Shuhan Bao
Updated over a week ago

My Creator Cannot Accept My Direct Offer, What Gives?

Written by Simma Baghbanbashi
Updated over a week ago

How can I view all the creators I invited to my campaign?

Written by Shuhan Bao
Updated over a week ago

New Invite Experience FAQ

Three major invite changes - branded email address, more personalized invite templates, and added flexibility for off-platform creators.

Written by Patty Finan
Updated over a week ago

Aspire's Brand Community Guidelines

Written by Simma Baghbanbashi
Updated over a week ago

Why can’t I propose terms for a specific network to my creator?

I know they have an IG but I can't propose terms for an Instagram deliverable

Written by Simma Baghbanbashi
Updated over a week ago

Speaking directly with creators

Written by Shuhan Bao
Updated over a week ago

Reviewing a creator's proposal to join your campaign

Written by Patty Finan
Updated over a week ago

Are Creator’s Rates Negotiable?

Written by Shuhan Bao
Updated over a week ago

What if I don’t want to work with an influencer or I’m not ready to move forward?

Written by Patty Finan
Updated over a week ago

How to Use Aspire's Groups Feature

Organizing your Manage tab

Written by Patty Finan
Updated over a week ago

Where can I find a creator's audience demographics?

Written by Patty Finan
Updated over a week ago

Sending Collaboration Terms to Creators

How to Move Forward with Your Creators

Written by Patty Finan
Updated over a week ago

Viewing a creator's past collab history with other brands

Written by Shuhan Bao
Updated over a week ago

Sending and tracking products for creators

Written by Shuhan Bao
Updated over a week ago

Approving a creator's content before it is posted

Written by Shuhan Bao
Updated over a week ago

Tracking sales that a creator converts for your brand

Written by Shuhan Bao
Updated over a week ago

Will I be able to approve the content before it is uploaded?

Written by Shuhan Bao
Updated over a week ago

Evaluating your campaign at a glance

Written by Shuhan Bao
Updated over a week ago

Keeping track of the stats for every creator's published content

Written by Shuhan Bao
Updated over a week ago

Reviewing your Content Dashboard

Written by Shuhan Bao
Updated over a week ago

Understanding Total Media Value

What is this metric, why does it matter, and how do I calculate it?

Written by Patty Finan
Updated over a week ago

Advanced Social Listening - FAQ

FAQs in regard to data improvement for social listening

Written by Patty Finan
Updated over a week ago

How Do Payments Work on Aspire?

FAQs for brands in regard to Aspire's payment structure and policy for creator and brand relationships

Written by Patty Finan
Updated over a week ago

How to dispute a creator's payment request

How do I stop a creator payment from processing?

Written by Patty Finan
Updated over a week ago

Paying a Creator

How can I issue creator payments for completed collaborations?

Written by Shuhan Bao
Updated over a week ago

Can I withhold a creator's payment if the guidelines were not followed?

Written by Shuhan Bao
Updated over a week ago

Can I have creators promote only certain products?

Written by Shuhan Bao
Updated over a week ago

Troubleshooting Brand Access Manager in Facebook

What to look for if you can't find your creator when making an ad

Written by Patty Finan
Updated over a week ago

Brands - Advertiser Access FAQs

How to work with creators for advertising partnerships

Written by Shuhan Bao
Updated over a week ago