How does the Track Posts stage work?

Not all projects or collaborations will include Terms, which means you need an easy way to keep track of who is posting what. This is where Track Posts comes in! This stage uses Aspire's mention listening feature to keep tabs on what your members are posting about you on Instagram and TikTok.

For more information on how mention listening works and the types of mentions we can track, please refer to these articles:

The "Track Posts" stage is designed to keep looking for new Instagram and TikTok mentions of your brand's handle. Members will move between "Wait for Live Posts" and "Review Posts" as they tag your brand in new posts.

Once a member mentions your brand on Instagram or TikTok, they'll move into the "Review Posts" stage where you can see the post they tagged you in and assign it to a project or group. Once the post has been assigned, the member will move back to the "Wait for Live Posts" stage.

This is where you can review and assign the social posts that you've been tagged in. Click on "Review Posts" next to each member to see their post, then assign it a project or group.

Once the post has been assigned, the member will move back to the "Wait for Live Posts" stage. You can leave members here to keep tracking new posts.

Yes! Once you've captured all the posts you're expecting for the project, go to the "Review Posts" stage and select all the members. Then, click the 3 dots and select "Skip this stage" to move them into the next stage of your project workflow, which is typically Completed.

No, once a member has been moved to Complete, you'll need to click "Restart Project" to add them back to the first stage of your workflow. For this reason, we recommend keeping creators in the Review Posts stage until the project is complete.

Note: Even if a member is in the Complete stage, we'll continue tracking any new mentions from them on Instagram and TikTok.