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How to Activate or Deactivate Offers for Members
How to Activate or Deactivate Offers for Members

Bulk activate or deactivate promo codes and/or links for individual members or a specific set of members

Ana Lopez avatar
Written by Ana Lopez
Updated over 5 months ago

You can bulk activate or deactivate promo codes and/or links for individual members or a specific set of members. This provides you with greater control over member’s offers while also enabling scale through bulk actions.

Here’s a brief overview of what Activate vs. Deactivate means:

  • Activate: we will update the promo code or link status to “Active” for the selected member(s) within the selected offer. Previously deactivated codes or links within the offer will become active. There will be no impact on codes or links that are currently active.

  • Deactivate: we will update the promo code or link status to “Deactivated” for the selected member(s) within the selected offer. Any active codes or links within the offer will be deactivated. There will be no impact on codes or links that were previously deactivated.

Keep reading to learn how to activate or deactivate offers from your Sales Tracking dashboard, project workflow, and member profiles.

📣 Important Note: We recommend you compose an email to the affected member(s) to notify them of these changes, as they will not receive an automatic notification when edits are made.

How to Activate/Deactivate Offers From Sales Tracking

  1. Go to Reporting > Sales Tracking

  2. Select an Offer

  3. Select one or multiple members

  4. Click “Manage Offer for members”

  5. Select “Activate/Deactivate Codes” or “Activate/Deactivate Links”, depending on the offer type

  6. Choose an offer status by selecting “Activate” or “Deactivate”. You can view each member's current offer status by expanding the section below.

  7. Click “Update Offer", then "Confirm". The "Status" column within the offer will automatically update to reflect the new status.

  8. Compose a message to notify the member. This is optional, but highly recommended.


How to Activate/Deactivate Offers Within a Project

  1. Go to a project and click into any stage

  2. Select one or multiple members

  3. Click the 3 dots, then select “Manage Offers”

    1. Your project workflow must include a sales tracking stage (either Promo Code, Sales Link, or Sales Link + Promo Code) and have at least one offer connected to the project in order to see the “Manage Offers” button.

  4. Choose the Offer you wish to edit from a list of the offers connected to the project. If a member does not belong to the selected offer, they will be excluded.

  5. Select “Activate/Deactivate Codes” or “Activate/Deactivate Links”, depending on the offer type.

  6. Choose an offer status by selecting “Activate” or “Deactivate”. You can view each member's current offer status by expanding the section below.

  7. Click “Update Offer", then "Confirm". The "Status" column within the offer will automatically update to reflect the new status.

  8. Compose a message to notify the member. This is optional, but highly recommended.

How to Activate/Deactivate Offers for an Individual Member

  1. Go to their member profile by clicking on their name from within a project or by searching for them in the Members tab.

  2. Within the member’s profile, navigate to the Sales Tracking section on the right-hand side under Member Details

  3. Click “Manage Offers”

  4. Choose the Offer you wish to edit from a list of the active offers that the member belongs to.

  5. Select “Activate/Deactivate Codes” or “Activate/Deactivate Links”, depending on the offer type.

  6. Choose an offer status by selecting “Activate” or “Deactivate”. You can view the member's current offer status by expanding the section below.

  7. Click “Update Offer", then "Confirm".

  8. Compose a message to notify the member. This is optional, but highly recommended.


Frequently Asked Questions

When we bulk activate codes, will Aspire recreate the existing codes in Shopify?

No. When you bulk activate codes, our system will skip any codes that are currently active on Shopify and will not recreate them.

When we bulk deactivate codes, does it impact already deactivated codes?

No, any previously deactivated codes will remain deactivated.

Will creators receive an automatic notification that their codes have been changed?

No, we do not send automatic email notifications to members when an offer has been edited. You will be prompted to send a notification by selecting the affected members and initiating a bulk email. This is optional, but highly recommended. Any changes will be reflected immediately in the member’s Creator Portal.

Can we delete an offer for an individual creator?

It is not currently possible to delete an offer for creators, but you can deactivate their link or code at any time.

What offers are shown when activating or deactivating offers for members within a project?

We will show you a list of all connected offers that belong to the selected member(s), using the following logic:

  • We will only show offers that are currently connected to the project

  • We will only show offers that the selected members belong to, regardless of their offer status

  • We will not include offers that the selected members belong to outside of the current project

  • We will not include offers that were previously connected to the project

  • We will include both promo code and link offers (if applicable)

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