For questions related to account billing or payments, please email [email protected].
Creators should email [email protected] for questions regarding payments.
Accepted Payment Methods
We currently accept ACH, Wire, and Checks as acceptable forms of payment. ACH is the preferred method and allows for the fastest processing times.
To setup autopay, please email [email protected].
Creator Fund Deposits
To request a Creator Fund invoice to deposit funds to your account balance, please fill out the form here.
Payments can be made by ACH, Wire, or Check. ACH is the preferred method and allows for the fastest processing times.
Once the invoice has been paid, the funds will be added to your platform balance and you can pay your creators. Platform balances are updated based on the amount paid on the Creator Fund invoice.
Please note that creator payments made on the platform are subject to a 2% processing fee.
If creator payments are made via credit card directly from the platform, a 3% Stripe processing fee and a 2% handling fee apply. These fees are charged at the time of payment. For example: a $100 payment to a creator will result in a $105 charge.
Bank fees for wire transfers (approximately $25-$45) are not covered by Aspire and the net amount received will be what is posted to your account. Additional handling fees may apply.