Aspire

How social posts are pulled into our system and auto-assigned

How are social posts pulled into the Social Dashboard?

How to assign social posts to a group or project

How to Assign Social Posts

Unassign Social Posts from Projects or Groups for accurate reporting

How to Unassign Social Posts

How to ask a member to link their Instagram Insights

How to Request a Member to Link Insights

How to ask a list of members to link their Instagram Insights

How to Request Multiple Members to Link Insights

What is this metric, why does it matter, and how do I calculate it?

Understanding Total Media Value

Difference between Go Live Date and Insight Date when viewing data in the Social Dashboard

Go Live Date vs Insight Date

Instagram hiding “like” counts. Find out how we'll make sure you still have access to the creator's info.

How to access "likes" data when a creator is hiding their Instagram “likes”

Understanding Instagram Collaboration Posts

Instagram Collaboration Post FAQs

Ana Lopez

Christine Santiago

Social Posts

Creator Portal

Find answers and get help from Intercom Support and Community Experts

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